2022 to 2025

Pantheon (Series E)

Led UX, UI, UX engineering, AI design, and user research for a WebOps SaaS platform, managing a global team of 22.

Impact

  • Introduced first UX strategy, playbook, and career framework, increased team engagement by 66%

  • Redesigned & modernized a 10-year-old SAAS, built a scalable design system that raised developer efficiency by 60% w/ +27% in user favorability.

  • Spearheaded accessibility & acquired WCAG 2.2 AA compliance & retained $15M ARR

  • Customer support experience implemented 60+ UX improvements

  • Launched four new design functions.

  • Implemented EQ Score and AI-driven research to improve UX and guide product decisions

  • Increased MQL web conversions +9% through website redesign

Product Demo

Platform Modernization

Largest design update in company history. Met goals include …

  • Modernized UI/UX, mobile responsiveness, themes, & new navigation

  • Design system introduction for 160 product pages & 30+ micro-interactions

  • WCAG 2.2 AA accessibility & improved data visualization

  • Uptick in customer retention & experience quality (EQ) score

  • Improved developer efficiency

Ecosystem

Quality & consistency in design across everything Pantheon.

Gen-AI Design Agent

Pantheon-branded text-to-image generation Powered by Google cloud platform, Google Vertex, Imagen & Slack.

Content Publisher

Built incubator and product for seamless website publishing from Google Docs to Drupal, WordPress, or Next.js.

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Walmart